How do I install LeadDyno on my website?
How do I install LeadDyno on my Shopify or BigCommerce site?
For BigCommerce and Shopify users, we offer a simple one click integration for each platform. For Shopify users, our Shopify integration guide will take you through the seamless installation process. For BigCommerce users, we outline installing and setting up purchase tracking in our BigCommerce guide
How do I install LeadDyno on my Wordpress site?
LeadDyno offers a plugin for Wordpress users to work with both Membermouse and Woocommerce payment platforms. Learn more at our
For complete instructions on how to install LeadDyno, look to the
Do you support multiple / cross domain tracking?
LeadDyno attempts to handle cross domain navigation, but it is not 100%. We do best effort to track across domains, but many factors will cause it not to work, therefore we cannot provide support when it does not work. We do provide support for sub-domains.
How do I install LeadDyno on multiple websites?
Note: This will not work for multiple BigCommerce or Shopify integrations, as we can only integrate purchase tracking with one account at a time. Contact us to set up multi-site integrations through Shopify or BigCommerce.
How do I test our LeadDyno installation?
can be done by using an affiliate link in an incognito window or private session and going through the site flow. Our testing documentation provides a step by step overview of this process.
Can I track recurring purchases with LeadDyno?
With some payment integrations you can seamlessly track recurring payments and subscriptions.
- Recurly provides purchase tracking for both its hosted and non-hosted options. Chargify has a similar setup with a simple webhook integration.
- Paypal allows setting up subscription tracking with our Subscribe Now integration. Stripe will additionally allow automatic recurring purchase tracking with our Stripe integration guide.
Tracking isn’t working on my site, what do I do?
First, make sure you have properly followed the installation instructions or set up the corresponding integration. Then, proceed to
. Finally, contact support if necessary.
How can my affiliates log in to their dashboard?
Affiliates have two main options of logging into their dashboards. On creation, you may send them a signup email that includes a direct sign-in link to their dashboard. As long as they keep this link, they can get in. Additionally, they have the ability to set up a username and password for authentication purposes. In the case of a forgotten password, they can use the retreival system OR the account manager can log in for them to change their password.
How can I change the affiliate code?
You have the ability to edit the code for each affiliate on the ‘Manage Affiliate’ page. Our codes must always start with a pound sign (#) and must then follow the pattern _a letter_code. For example:
In addition, we allow you to choose to use query parameters instead of codes by selecting the corresponding setting on the settings page.
How can I change the affiliate link?
Can I use something other than # (hashtag) affiliate codes?
Yes, you may alternatively select to use query parameters to pass affiliate information along. To do so, select it from our main settings page.
Can I use discount codes to track affiliates?
What is a visit?
A visit is defined as someone landing on your site with the LeadDyno code.
What is a lead?
A lead is a visitor who has submitted their email address on your site, which is picked up either by our autoWatch function or by a specified form field.
What is a purchase?
A purchase notification is created when a lead purchases through your site.
How do I create a commission plan?
Creating a commission plan can be done on your configure commissions page. We provide documentation on setting up commission plans.
How do I create a multi-level-marketing scheme?
LeadDyno offers MLM support by allowing you to set up tiers and referring affiliates. See our
for further information.
Is shipping or taxes included in my commissions?
With any of our one click integrations, it is not considered when factoring a commission or showing prices. For example, if you sell something for $17.00 and shipping is $5.00, you will only ever see $17.00 in LeadDyno. For custom integrations and
, we take the whole purchase with shipping and taxes.